Negotiation, sales & communication
training for your team
Negotiation is communication. And everyone should learn how to communicate well and with complete confidence.
But for most people, negotiating feels daunting. It’s high-stakes, high-pressure, and fuelled with uncertainty. They want to secure the best deal and gain the upper hand, but they don’t know how.
What they do know is strategy is extremely important. Preparation is key. Understanding the reservation price and walk away price. Performing due diligence and thoroughly investigating every possible outcome. Conducting thorough research and drawing up spreadsheets and reports.
But here's what most people don't tell you: that's important, but it's still only the tip of the iceberg.
You can have all the strategies, spreadsheets, and terms mastered, but if you can’t read people, you could be leaving vital (and often valuable) information off the table.
You see, negotiation is not just about what’s being said: it’s about what’s not being said.
It’s about asking the right questions and discovering the true intentions behind the deal you’re trying to make.
That’s why planning and strategy isn’t enough.
You need to be able to read people, to pick up on nuances, to look for subtle changes in tone, a flicker of the eye: all these micro-expressions tell you exactly what you need to know, and then you’ll know how to proceed to take control of the negotiation.
Hello, I'm Scott. And I coach negotiation strategy paired with emotional intelligence..
So your team can control and dominate every negotiation on your company's behalf.
What we'll cover in your workshop or program:
Core principles and tactical skills:
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Negotiation fundamentals. Sales. Communication strategy
Advanced sales techniques. Contract negotiations. Concessions and trade offs. Reservation and walk-away points. Risk allocation, litigation, arbitration & mediation. BATNA and ZOPA. Time value money (TVM) versus present value.
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Plus advanced application and behavioural strategy:
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How to plan negotiations end-to-end
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How to analyse constraints and reframe offers
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How to handle cognitive bias
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How to build powerful and strategic offers
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How to prioritise interests, not just price
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How to ‘expand the pie’ for mutual benefit
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How to manage and maintain emotions
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How to recognise patterns in behaviour and emotional cues
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And ultimately, how to become unbeatable in negotiations
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Your team will learn through a series of keynote teaching, live negotiation simulations, role plays with increasing stakes, real-time coaching and feedback from me, and practical tools your team can implement immediately.
Some might call this ‘up-skilling’, but that barely scratches the surface of what I’m facilitating.
These are unrivalled, high-level training programs and workshops, which will transform how your team negotiate day-to-day.
This training is a deep dive into negotiation, so your team are not only competent, but extremely confident at taking control of any negotiation on your behalf, with all the theory and tools at their disposal.
Bespoke workshops & programs
All programs are fully customisable and tailored to your company’s needs, goals and team’s experience, covering a range of communication, negotiation, sales training, and emotional intelligence.
Get in touch to discuss your requirements.