If you’re a parent, you already know that half your life feels like one big negotiation. Getting a toddler to eat their veggies. Getting...

Trust often hides hidden pockets of distrust until a dispute exposes them. Last week, I was speaking on a panel about dispute resolution...

Have you ever wondered why some negotiators seem to have a magical ability to handle complex situations? I'll share a little secret with...

Some of the toughest negotiations in history weren't about business at all. They were about war, power, and survival. For decades, the...

Smart Procurement teams review while the work is still in motion We've all been there. The project wraps up Some things worked Some...

Most people try to fix tension with logic or empathy.  But that’s not why people resist. In high-stakes conversations, most people default to logic.